Subway Restaurants

Reviews

• Cindy D.

  star star star star star_border 2 June 2026

  I like this Subway. I go here often and the guy behind the counter actually remembered what my usual is. That's pretty cool considering this is a chain...or is it creepy? I haven't decided. But I admire attention to detail.
  
  There are always some random people hanging around this restaurant, but it's not the restaurant's fault. When this restaurant gets busy, it can sometimes get a little dirty. However, they get me in and out pretty quickly and haven't had any bad experiences yet. A solid Subway.

• Amy K.

  star star star_border star_border star_border 25 May 2026

  Stopped in to use the bathroom, considered ordering something on my way out, but the moment I opened the front door I was hit with a weird, sour, sulfury smell. I did my business and left. I don't know what caused that smell, but I was not ordering food from there.

• Lu L.

  star star_border star_border star_border star_border 21 May 2026

  Horrible services! Horrible services! Horrible services! Big alert! The cashier did not even want to talk and you have to talk 3 times to let her understand what you need and she still forgot to put all the sandwich in the same bag! Seriously, if you don't like your job but it pays your bill learn to listen to your customer! And the company should really hire ppl who does not have a attitude when serving the food!
  Horrible

• Ricky V.

  star star_border star_border star_border star_border 18 May 2026

  I got food poisoning after eating food from this location. The cashier's / sandwich makers don't use the care required when preparing your food. Stay away. It took me a week to recover from my illness.

• Jay P.

  star star_border star_border star_border star_border 16 May 2026

  This was at the Subway at 53rd and Dorchester in Hyde Park in the middle of April 2019.
  
  An African American worker at the subway in Hyde Park Chicago at 53rd and Dorchester was arguing at length with a customer about using a coupon and some form today during the early evening hours. This worker was short and stocky about 5'5 to 5'6 and in his late 20s to early 30s.
  
  The customer kept telling the worker that he has been going there and using the same form and coupons off and on for about two years. But the worker kept insisting that he was right. So the slender African American guy intervened to try to explain the same thing as his co-worker. The customer passionately went into details why he was correct and that he and he and his co-worker were both wrong. This went back and forth for about two to three minutes.    
  
  The customer asked to speak with the manager, but the argumentative worker said that she was not available and that the customer should come when she was there. The customer said that he can't only come when the manager is there.  
  
  The argumentive worker finally called I believe the manager and she told her subordinate that the customer could use them just as before. The worker even told the person over the phone that he was arguing with the customer.
  
  Get this, that same worker told the customer F-you out loud in front of about seven patrons! The customer kept on arguing with the worker without backing down.
  
  The customer told the worker that he should go back to making sandwiches because he was not the supervisor or manager and that he didn't know what he was talking about.
  
  Another male from I believe, India intervened to help the customer while on the phone with the manager.
  
  The argumentative worker that was arguing with the customer went back to making sandwiches again and started saying that the customer he had been arguing with caused the line to get backed up. So that customer heard it and retorted by saying that it was the worker fault and that if he had listened or called the manager, in the beginning, this could have been avoided. This caused another argument.
  
  So the customer said forget about the sandwiches and asked for the worker's name. The worker said so! You are only one customer. But the customer said but he could write some bad reviews or tell people about his terrible experience.
  
  As the customer was by the exit door, the employee kept on arguing back and forth. So the customer asked the India employee what is the argumentative worker's name? The worker instead gave his own name in a very loud voice as the customer was about to leave out the door.
  
  The customer pulled out his phone and asked the worker to repeat what he had said early when he cursed. The worker got silent. The customer asked him again and then proceeded to ask the worker are you scared to say it now since he was being recorded. The customer asked him again. The worker finally said, what do you think that I'm going to lose my job? The customer replied again and said say what you said early.
  
  Believe it or not, people that employee said the F-word in a loud voice again on video! The customer said thank you and left.
  
  Wow! How unprofessional and super-ghetto! Who hired him??
  
  There should always be a supervisor on duty or a team leader to take over. Or frontline workers should know when to telephone the manager or supervisor, especially if a new or in this case a longtime customer is requesting them to call.
  
  Companies like subway must learn and practice how to constantly train their employees on how to be customer friendly and smart!